Tractor Supply Co.

Contacts

Price level:
Moderately

Address:
14140 Olde Highway 80, El Cajon, CA 92021
Get directions

Website:
tractorsupply.com

Phone number:
+1 619-561-1230

Categories:
Establishment   Home goods store   Hardware store  

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Reviews about Tractor Supply Co.

• Devin Paul

  May, 26 2018
  ★ ☆ ☆ ☆ ☆
  Been thinking about sharing a review of my experience for quite some time now, wrestling with it.
  
  An employee asked me, "What are you looking for?" My reply was, "nothing, I finally came into the store to see what it's all about and take a look around..." Your employee seemed confused because I wasn't "hunting" for an item. Proceeded to tell me about their clearance items at the front of the store, but I was already at the back of the store. I advised him I already saw that section, then he insisted on showing me another clearance section at the back of the store... I thought to myself, "what makes you think I'm looking for a clearance section? Do I LOOK poor to you, because all of my clothes are clean and relatively new?" But I was polite and told him I'm literally going to go up and down every isle just to see what the store has to offer. Went through the store, found a couple things that are useful, but was already turned off from purchasing much of anything. When I was later up at the front of the store a random female employee who hadn't even been around me or greeted me yells at me, "YO... YO... YOU... I LIKE YOUR GOLD BRACELET", clearly with the intent to shock me and get my attention... **If you're thinking it's a compliment, wrong. I was wearing a jacket while shopping... the only way you'd even see my bracelet is if you near me or was watching my hands if I reached far for something and got a close up look via a high definition security camera. Since when is it ever OK to YEEELLL at a customer, for whatever reason?! I was already working my way toward the register, but by now I actually hated being there. Found something that I actually needed, purchased it and walked out to my car trying to understand what the heck just happened.
  
  Retrain your employees on the topic of genuine customer service and to not profile customers, because you never know who is there to spend a lot of money. I would've purchased what I really wanted once I saw it, but the discomfort caused by your employees simply made it weird to be there with their supremely odd behavior.

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